FB775 Privacy Policy

1. Introduction

FB775 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use the FB775 website, mobile application, and associated gaming services (collectively, the "Services"). This Privacy Policy describes how FB775 collects, uses, stores, discloses, and protects your personal information.

This Privacy Policy applies to all users of the FB775 platform, including registered players, prospective players who browse the site without registering, and any individual whose personal data is processed by FB775 in connection with the provision of our Services.

By accessing or using the FB775 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the FB775 platform immediately.

This Privacy Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which form part of your agreement with FB775.

2. Personal Data We Collect

FB775 collects personal data that is necessary for the provision of our Services, compliance with legal obligations, and the protection of the integrity of our platform. The categories of personal data we collect include:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify that you meet the 21+ age requirement)
• Residential address, including barangay, city or municipality, and province
• Email address and mobile phone number
• Government-issued identification numbers (e.g., SSS, UMID, passport number)

2.2 Financial Information

• GCash or PayMaya mobile wallet account details
• Bank account information for BPI, BDO, Metrobank, or other supported banks
• Transaction history, including deposits, withdrawals, and gaming activity
• Source of funds documentation where required for AML compliance

2.3 Technical and Usage Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Session duration, pages visited, and features used within the platform
• Login timestamps and access logs
• Cookies and similar tracking technology data as described in Section 9

2.4 Communications Data

• Records of your communications with FB775 customer support
• Feedback, complaints, and dispute records
• Responses to surveys or promotional communications where you have opted in

2.5 Responsible Gaming Data

• Self-exclusion requests and cooling-off period settings
• Deposit limit preferences and session time configurations
• Any information you voluntarily provide in connection with responsible gaming tools

3. How We Collect Your Data

FB775 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the FB775 platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification and fraud prevention data from KYC service providers; payment data from GCash, PayMaya, and banking partners; and regulatory data from PAGCOR or other competent authorities where required.

4. How We Use Your Personal Data

FB775 uses the personal data we collect for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your FB775 player account, verifying your identity, and managing your preferences.
Service Delivery	Processing deposits and withdrawals, providing access to games, and delivering customer support.
Legal Compliance	Meeting our obligations under the Data Privacy Act of 2012, anti-money laundering regulations, PAGCOR licensing requirements, and other applicable Philippine laws.
Fraud Prevention	Detecting and preventing fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the platform.
Responsible Gaming	Monitoring gaming behaviour to identify potential problem gambling and administering self-exclusion, deposit limits, and other responsible gaming tools.
Platform Improvement	Analysing usage patterns to improve the functionality, performance, and user experience of the FB775 platform.
Communications	Sending transactional notifications, account alerts, and — where you have consented — promotional communications about FB775 offers and new games.

5. Legal Basis for Processing

FB775 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173):

• Consent: Where you have given clear, informed consent to the processing of your data for a specific purpose, such as receiving promotional communications.
• Contractual necessity: Where processing is necessary to perform our contract with you, including account management, game access, and payment processing.
• Legal obligation: Where processing is required to comply with applicable laws and regulations, including AML obligations, PAGCOR licensing conditions, and NPC requirements.
• Legitimate interests: Where processing is necessary for FB775's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

6. Data Sharing and Disclosure

FB775 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following limited circumstances:

6.1 Service Providers

FB775 engages trusted third-party service providers to assist in delivering our Services, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, and customer support platform operators. These providers are contractually bound to process your data only on FB775's instructions and in accordance with applicable data protection laws.

6.2 Regulatory and Legal Authorities

FB775 may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive. Such disclosures are made strictly in accordance with applicable Philippine law and only to the extent necessary to fulfil the relevant legal obligation.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of FB775's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.

6.4 Protection of Rights

FB775 may disclose personal data where it reasonably believes disclosure is necessary to protect the rights, property, or safety of FB775, its players, or the public — including for the purposes of fraud detection and prevention.

7. Data Retention

FB775 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your account relationship with FB775 and for such additional periods as are required by applicable law.

In particular, transaction records and KYC documentation are retained for a minimum of five (5) years following the closure of your account, in accordance with anti-money laundering regulations applicable in the Philippines. Communications records and support logs are retained for a minimum of three (3) years.

Where personal data is no longer required for any lawful purpose, FB775 will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.

8. Data Security

FB775 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the FB775 platform
• Encryption of sensitive data at rest, including payment information and identification documents
• Role-based access controls limiting data access to authorised personnel only
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication for administrative access to systems containing personal data
• Incident response procedures for the detection, reporting, and remediation of data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, FB775 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

9. Cookies and Tracking Technologies

FB775 uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the platform. The types of cookies we use are as follows:

• Strictly necessary cookies: Essential for the operation of the platform, including session management and authentication. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience on FB775.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the platform, helping us identify areas for improvement. This data does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the FB775 platform. FB775 does not use cookies to track your activity on unrelated third-party websites.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by FB775:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data FB775 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the FB775 Data Protection Officer using the contact details provided in Section 13 of this Privacy Policy. We will respond to all valid requests within thirty (30) days of receipt.

11. Children's Privacy

The FB775 platform is strictly intended for adults aged 21 years and above in accordance with Philippine regulations governing casino-style online gaming. FB775 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on FB775 or provided personal data to us, please contact our support team immediately so that we can take appropriate action.

12. Updates to This Privacy Policy

FB775 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. When we make material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on the FB775 platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how FB775 protects your personal data. Your continued use of the FB775 platform following any update constitutes your acceptance of the revised Privacy Policy.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by FB775, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing FB775's compliance with the Data Privacy Act of 2012 and can be reached through the following channels:

Customer Support (24/7 Live Chat): Available directly on the FB775 platform.

Email: support@fb775.net

When submitting a data subject rights request, please include your registered email address, account ID, and a clear description of your request to help us process it efficiently. FB775 may require you to verify your identity before acting on any request relating to your personal data.