Player Protection

Responsible Gaming
at FB775

Gaming on FB775 is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control. Know your limits. Play smart. Enjoy the game.

STRICTLY 21+ ONLY — NO EXCEPTIONS

Our Commitment

FB775 is committed to providing a safe, fair, and responsible gaming environment for all players across the Philippines — from Manila to Mindanao.

PAGCOR REGULATED

Stay in Control with FB775

Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your FB775 account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling period to prevent impulsive decisions.

Session Time Reminders

Enable session time alerts so FB775 notifies you when you've been playing for a set duration. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and prevent fatigue-driven decisions.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets on FB775. This tool is ideal if you feel your gaming is getting out of hand.

Self-Exclusion

For players who need a longer break, FB775 offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from FB775.

Loss Limits

Set a maximum loss threshold per day, week, or month. When your losses reach the limit you've set, FB775 will automatically prevent further play for that period. This tool helps you protect your bankroll and avoid chasing losses.

Reality Check

The FB775 reality check feature sends you a pop-up summary of your session — how long you've been playing, how much you've wagered, and your net result. It's a simple but powerful way to stay grounded and make informed decisions.

Strictly 21+ — No Exceptions

Under Philippine law and PAGCOR regulations, online casino-style gaming is restricted to individuals who are 21 years of age or older. FB775 strictly enforces this requirement and takes underage gambling very seriously.

Every new FB775 account is subject to age verification as part of our Know Your Customer (KYC) process. You will be required to submit a valid government-issued photo ID — such as a Philippine passport, UMID, SSS ID, or driver's license — before your account is fully activated and before any withdrawal can be processed.

If FB775 has reasonable grounds to believe that a registered player is under 21, the account will be immediately suspended, all funds will be frozen pending investigation, and the matter may be reported to the relevant authorities. We do not make exceptions to this rule — ever.

Important Notice for Parents and Guardians

If you share a device with minors, please ensure that your FB775 account is protected with a strong, unique password and that you log out after every session. If you suspect a minor has accessed your account, contact FB775 support immediately.

Accepted ID Documents

Philippine Passport

Valid Philippine passport issued by the Department of Foreign Affairs (DFA). Must be current and not expired.

UMID / SSS ID

Unified Multi-Purpose ID or SSS card issued by the Social Security System. One of the most commonly accepted IDs on FB775.

Driver's License

Valid driver's license issued by the Land Transportation Office (LTO). Must show your full name and date of birth clearly.

PhilSys National ID

The Philippine Identification System (PhilSys) national ID is fully accepted for KYC verification on FB775.

Is Your Gaming Still Under Control?

Honest self-reflection is the first step. Read through the questions below. If you answer "yes" to two or more, it may be time to use one of FB775's responsible gaming tools — or to seek professional support.

QUESTION 01

Do you find yourself spending more money on gaming than you originally planned, even after telling yourself you'd stop?

QUESTION 02

Have you ever borrowed money — from family, friends, or through loans — specifically to fund your gaming activity?

QUESTION 03

Do you feel restless, irritable, or anxious when you try to cut down or stop playing on FB775 or other gaming platforms?

QUESTION 04

Have you ever missed work, school, or important family commitments in Makati, Quezon City, Cebu, or elsewhere because of gaming?

QUESTION 05

Do you find yourself chasing losses — continuing to play in an attempt to win back money you've already lost?

QUESTION 06

Has gaming started to negatively affect your relationships, finances, mental health, or daily responsibilities?

If any of these questions hit close to home, you are not alone. Many Filipino players have been in the same situation. The important thing is to act early. Use FB775's self-exclusion or cooling-off tools, or reach out to a professional support service. There is no shame in asking for help — it is the smart move.

How to Activate Self-Exclusion on FB775

01
Log In to Your FB775 Account

Access your account via the FB775 website or mobile app. Make sure you are using your registered credentials. If you have forgotten your password, use the account recovery option before proceeding.

02
Go to Account Settings

Navigate to your profile menu and select "Account Settings." From there, look for the "Responsible Gaming" or "Player Protection" section — it is clearly labelled and easy to find.

03
Select Your Exclusion Period

Choose from a cooling-off period (24 hours to 30 days) or a full self-exclusion (6 months, 1 year, or permanent). Consider your situation carefully — longer exclusions offer stronger protection.

04
Confirm Your Request

Review your selection and confirm. Self-exclusion takes effect immediately. You will receive a confirmation email and your account access will be suspended for the chosen period. Promotional emails will also stop.

05
Contact Support if Needed

If you are unable to access your account settings or need immediate assistance, contact the FB775 support team via live chat. Our team is available 24/7 and will process your self-exclusion request without delay.

During Your Exclusion Period

Account Access Suspended

Your FB775 account will be fully locked. You will not be able to log in, place bets, or access any gaming features for the duration of your exclusion period.

No Promotional Communications

All marketing emails, SMS notifications, and promotional messages from FB775 will be stopped immediately. You will only receive essential account-related communications if absolutely necessary.

Your Balance is Safe

Any existing balance in your FB775 account remains secure during your exclusion period. Withdrawal of your remaining balance may be requested by contacting our support team directly.

Returning After Exclusion

After a cooling-off period ends, your account is automatically reactivated. For formal self-exclusion periods, you must contact FB775 support to request reactivation, and a mandatory review process applies before access is restored.

Permanent Exclusion

Permanent self-exclusion is irreversible. Once activated, your FB775 account will be permanently closed and you will not be permitted to open a new account. This option is recommended for players who feel they cannot safely return to gaming.

The FB775 Responsible Gaming Commitment

Gaming as Entertainment

FB775 is designed to be a source of entertainment — not a financial strategy. We actively discourage players from viewing gaming as a way to earn income or solve financial problems. Every game on FB775 involves risk, and outcomes are determined by certified random number generators.

Proactive Monitoring

Our responsible gaming team monitors player behaviour patterns for signs of problem gambling — such as extended sessions, rapid deposit sequences, or significant loss chasing. Where concerning patterns are identified, FB775 may proactively reach out to the player and suggest available support tools.

Staff Training

All FB775 customer support staff receive regular training on responsible gaming practices and problem gambling awareness. Our team is equipped to handle sensitive conversations with empathy and to guide players toward the right tools and resources without judgment.

No Irresponsible Promotions

FB775 does not send promotional offers to players who are on a self-exclusion list or cooling-off period. We also do not design promotions that encourage players to chase losses or gamble beyond their means. All bonuses and promotions come with clear, fair terms.

Support Resources for Filipino Players

If you or someone you know is struggling with problem gambling, reaching out is the right move. The following organisations provide confidential support and counselling services in the Philippines. FB775 encourages all players to use these resources without hesitation.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines, including FB775. PAGCOR provides guidance and resources for players who need support.

Contact PAGCOR directly through their official government channels for responsible gaming assistance.

National Center for Mental Health

The NCMH in Mandaluyong City offers mental health services including counselling for behavioural issues such as problem gambling. Their crisis hotline is available to Filipinos nationwide who need immediate support.

NCMH Crisis Hotline: 1553 (available 24/7, toll-free from PLDT landlines)

In Touch Community Services

In Touch provides free, confidential counselling and crisis intervention services in the Philippines. Their trained counsellors can help with gambling-related stress, financial anxiety, and family relationship issues caused by problem gambling.

Available in Metro Manila and select provincial areas. Contact via their official channels.

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem. Meetings are held regularly in Manila, Cebu, Davao, and other major cities.

Search for local GA Philippines chapters through community boards and social groups.

FB775 Support — Available 24/7

Our responsible gaming support team is available around the clock via live chat on the FB775 platform. Whether you want to set a deposit limit, activate self-exclusion, or just talk to someone about your gaming habits, we are here to help — no judgment, no pressure. Your wellbeing always comes first.

Enjoy FB775 — On Your Own Terms

Gaming on FB775 is best when it's fun, controlled, and within your budget. Register today, set your limits from day one, and enjoy our full game library knowing that FB775 has your back every step of the way. Remember — 21+ only, and always play responsibly.

By registering, you confirm you are 21 years of age or older and agree to the FB775 Terms & Conditions and Privacy Policy.